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Posts Tagged ‘como fidelizar pacientes’

Is “patient-centered” design becoming a cliché? Some say yes, that the term covers everything these days from warmly hospitable to bare minimalist, depending on the tastes (and budgets) of the sponsors. When a leading faith-based healthcare system commits to defining “patient-centered,” though, it can take on new meaning.

The motto “patients first” was the driving force behind the design conceived for the Benjamin and Marian Schuster Heart Hospital at Kettering Medical Center, which is one of seven hospitals comprising Kettering Adventist Healthcare in Dayton, Ohio. In keeping with a religious denomination known for its emphasis on personal health and wholesome lifestyles, network administrators pushed for design innovation for “the good of the patient.” And they accepted a highly conceptual approach to make it work.

As regular HEALTHCARE DESIGN readers know by now, interior designer Jain Malkin, CID,AAHID, EDAC, directs one of the most conceptual design firms in the business. Malkin and her San Diego-based team at Jain Malkin Inc. have become known for incorporating, and even creating, strikingly original features that enliven the patient/family experience. The 130,000-square-foot Schuster Heart Hospital, a multi-service facility that opened in September 2010, is one of the latest examples of this.

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The Healthcare design magazine

It is estimated that by the end of the decade, close to $60 billion will be spent on healthcare construction, which implies that close to $300 million will be spent on art in healthcare. In the current economic climate, this investment cannot go unchallenged. Does the investment in art reap tangible, measurable, and accountable benefits to a healthcare organization?

Only if we are able to make this case can art dodge the risk of being value engineered. Inclusion of art is of particular significance in mental health settings, where patients are “perceptually” vulnerable. In this context then, art must be chosen carefully, creatively, and conscientiously.

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www.healthcaredesignmagazine.com

If you are immersed in the evidence-based design process, then you know that a connection to nature is at the core of how the design of the built environment impacts the reduction of stress/pain and replenishes the soul.

Landscape architecture is a profession that has created exterior places of wellbeing for centuries. Then why not use similar design principles from landscape architecture in the design of an interior? Have you tried? Where are the similarities in the core principles for designing a healing place outside versus inside? Is it truly about blurring the interior and exterior of a building’s experience or is there a secret formula we have yet to crack?

Let’s examine for a minute what would happen if we discarded all of our beliefs about how an interior should be designed and turned to what we know from a baseline of research about how to positively influence the human condition. What if from that baseline of knowledge we asked questions about how to create a safe, human-centered, efficient, effective, mobile, and restorative environment? Hypothesize, if you will, and explore a new set of design principles that inform a new design vocabulary.

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Health Care Design Magazine
Case study at Smilow Cancer Hospital at Yale-New Haven Hospital.
Tony Falcone, "On a Clear Day," 2010. Photo credit: Rick Scanlan Photography with reproductions. Vivika Denegre, "Marsh View," 2010. Photo credit: Rick Scanlan Photography with reproductions. Smilow Healing Garden. Photo credit: Rick Scanlan Photography with reproductions. LeWitt wall drawing. Photo credit: Rick Scanlan Photography with reproductions.

 

Think about the way we most commonly view art. We may go to a museum, gallery, or show. We might pay an admission fee, have a membership card, or gather in a crowded room, sipping wine out of plastic cups. Doesn’t it seem more logical to bring art to where the people are or where they most need it? Doesn’t it make sense to bring it to a place where there’s a captive audience who would benefit from diversion, calming imagery, and creativity?

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Antena 3 y Onda Cero se unen para luchar contra la obesidad infantil. Por esa razón, han reunido a un grupo de especialistas en nutrición, psicología, actividad física… con el objetivo de dar un nuevo paso adelante en la campaña “El estirón”.

El objetivo de esta iniciativa es crear conciencia a todos de que desde los primeros años es importante cuidar la alimentación y mantener unos hábitos de vida saludables.

Os dejamos el vídeo de la campaña… Divertido, fresco y con un mensaje muy positivo! Tal y como TheDoctorFactory entiende la comunicación en salud: Informar de una manera lúdica y entretenida buscando la máxima implicación del ciudadadno/Paciente.

 

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Siguiendo una de sus líneas estratégicas de la organización que pretende promover la participación de los ciudadanos con la creación de webs pensadas para pacientes (el año 2007 se creó la página web del Programa de Insuficiencia Cardiaca del Hospital del Mar) el servicio de Neurología y el Servicio de Medicina Física y Rehabilitación de los hospitales del Mar y de la Esperanza han impulsado la creación de una página web sobre el ictus (www.parcdesalutmar.cat/ictus o www.hospitaldelmar.cat/ictus).

Se trata de un Blog, conducido por los propios afectados en el que se interactúa como espacio de reunión virtual entre pacientes, familiares, cuidadores, profesionales y otras personas interesadas. 

Además cuenta con el primer Grupo de Ayuda Mutua virtual para personas con secuelas después de haber sufrido un ictus, en el que se puede hablar de los tratamientos que posibilitan una mejora de la calidad de vida de los enfermos, compartiendo un mismo problema y estableciéndose un canal de comunicación dinámico y próximo entre las personas implicadas.

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http://www.healthcaredesignmagazine.com/ – Christine Guzzo

Over the last several blogs, I have looked at design elements that define a successful pediatric facility, from the radiology unit to the emergency department, and the private patient room. Children have unique healthcare needs that require unique design choices. 

Here are six design considerations that define a well-planned pediatric unit: 

Family spaces

Child patients generally have more visitors who stay longer than adult patients, and the pediatric unit needs to address this. Family spaces accommodate domestic needs for overnight parents. Besides offering quiet or meditative spaces, well-appointed family spaces include kitchens to prepare meals (sometimes kosher kitchens), laundry facilities, showers, and sleep space. In addition, Wi-Fi access and computer touchdown zones enable parents to accomplish tasks without leaving the floor. 

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